Technology and Communication

  Any business owner nowadays will have some sort of social media to promote their business. It is free advertising and marketing that can easily reach millions of users. You can also build and connect with your audience through stories, comments, and sharing posts. " The future of social media is bright and it’s the perfect place to build conversations with clients and customers so they feel connected to the business. Many companies also answer customer queries through their social accounts and deal with complaints on here. This gives brands the opportunity to project a positive image by showing they care about their consumers, which can help attract more customers and drive more sales.  This is also the perfect place for brands to communicate and collaborate with other brands" (LSBF Staff, 2020). By businesses using social media to communicate with their customers, they can answer real-time questions and make their customers feel valued. Customers are able to inter...

Virtual communication has been the key to business success since the pandemic first emerged in the world. There have been many companies such as Zoom, Skype, and Microsoft Teams that have now been a major part of all of our lives in the workplace. We are still able to receive that face-to-face contact that we had in the office but at a distance. "From the beginning of Zoom we were asking, ‘how do we make the virtual experience as good, if not better, as in-person,’” he says. For example, during an in-person meeting, it’s really not possible for multiple people to use a whiteboard at the same time, he says. Zoom’s iteration of what it’s calling its persistent whiteboard will make it easy to share and collaborate in real-time" (Caminiti, 2021). Zoom has allowed companies and their employees to stay connected to one another and collaborate effectively. By new technology like this, it gives companies the opportunity for their employees to still be connected to one another but als...

  Technology has become a key part of workplace trainings involving webinars and online courses for employees. Virtual trainings have become increasingly popular amongst companies around the world. " Education in the workplace can be training-centered or be designed to help employees stay competitive in their field by rounding out their skills. Either way, in 2021, employers are leaning toward virtual training options to keep their companies on track. As many companies grapple with hybrid workforces, or even continue to work remotely, a company’s decision to make education and training available online should be the new normal" (Hyder, 2021). With more companies becoming a part of the remote life, having online training for new employees as well as current employees, does not limit the education for their employees.  Technology has enhanced trainings within the workplace because companies are now able to personalize employee trainings. Trainings no longer need to be a one siz...